What is a PATIENT ADVOCATE?

  • A patient advocate is a professional who supports clients in navigating the complexities of the healthcare system.

  • Patient advocates work directly with patients, their families & caregivers, medical professionals and sometimes legal counsel.

  • Patient advocacy aims to ensure that patients have a voice in the choices made surrounding their healthcare.

  • A patient advocate can help you communicate with your health providers to ensure that you receive the care that you need.

  • They can help you gain access to resources that will help at various points in your healthcare journey.

  • Patient advocates can also help you understand medical billing, records and insurance.

  • They can help you gather support from others and the knowledge you need to advocate for your care.

  • Your patient advocate is not a licensed physician. If you have a medical condition or mental health concerns you should be under the care of licensed medical professionals.

  • Your patient advocate can help support you as you discuss your concerns with the licensed providers who are caring for you.

  • Your patient advocate can provide resources and suggestions for referral to other providers if you have concerns that are not being met.

  • Patient advocates are available to help clients safely and successfully navigate their healthcare plan.

Additional Resources on Patient Advocacy

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